I am a jackass. No question. I try not to be, but that’s an unrealistic goal, so I just go with it and have learned to laugh at myself along with everyone else.
Keep in mind that the only reason I can laugh at this now is because the client was not injured in any way.
An acquaintance came into the spa, & when she recognized me she was absurdly excited & began following me around. It reached the point of her opening the door while I was in a massage session to wave at me. I tend to attract the crazies. With warrant, to prevent further nonsense, I locked the spa door. We never lock the spa doors and after this incident, I never did again.
My next client was getting an aroma wrap. Flannel sheets are folded and placed in a hydrocollator (a liquid heating device that is used to store hot packs, towels etc). Temperatures can reach up 170 degrees. You need to wear heavy rubber gloves to remove the sheets and unravel them on the table. You can not sit on the table immediately or you will burn your corn shit ass. I hope by now you are beginning to understand how insanely hot this is. Moving on…
I added some essential oils to the blankets to promote relaxation and because aromatherapy, in itself, is wonderous. I wrapped her tightly until she became a live mummy. I covered her eyes with cold compresses so, basically, she was my bitch.
I usually do not leave the room during any body treatments or I leave the door ajar so I can hear them if they need something. I told her I was going to get her some water and at the singular moment the door closed, I remembered I had fucking locked it from the last treatment!!!! I locked a client in a room who was trapped on the table and couldn’t move or see. Panic set in and I began running around the spa in search of the spa director who I desperately needed to have a key to the treatment room. As I was sweating, hyperventilating, and close to shitting my pants I found her enjoying lunch with the rest of the staff. I was glad I could provide an enormous amount of amusement for them as they couldn’t contain their complete joy over this situation. The spa director had no idea where the keys were since no other morons had ever locked those doors and she didn’t need to know where they were.
25 minutes. Pause here to leave room for deserved judgment.
Oh, like you’ve never almost killed anyone.
I am not sure how I was able to re-enter that room, keeping my composure, while pretending there wasn’t a god damn thing wrong. The truth was, she absolutely could have lost consciousness. Absolutely.
The client mentioned that while in the wrap, it was getting really hot and I told her it was necessary to help remove toxins from her body. Boom! Nice save.
Hey, cut me some slack – she enjoyed the treatment and I learned an important lesson.
Afterwards my co-workers and I were making a list of what I could have done in that perilous situation. My favorite was an option to knock gently and say “O.k., Meg, here’s the situation, you’re gonna need to start rocking yourself back & forth until you pick up enough momentum to fall onto the floor and wiggle your way over to this door because I locked you in.”
I am not proud of my incompetence, but it’s really nothing compared to the time I left an electric blanket on the treatment table, in the wet room, while giving someone a vichy shower treatment. Yes, it was on and yes, I could have electrocuted the both of us.
I told you I was a jackass.